Heavy vehicle equipment supplier and distributor,Truckline, is relaunching two branches and opening a new parts distribution centre, highlighting the companys continued growth nation-wide.
In Western Australia, Truckline has relocated its Bunbury facility and opened a new product distribution centre at Welshpool.
Truckline Territory Business Manager WA/SA, Brett Williams, has said the new Bunbury branch features a much larger interactive showroom allowing an expanded product display, better parking facilities for all types of vehicles, large warehouse, an undercover loading area and an overall improved and modernised layout.
We certainly outgrew our old premises having been there for more than 20 years, said Williams. Our product range and customer base are constantly expanding and it was time to make the move. We are very excited to relocate to a bigger, more modern facility.
The aim is to provide a first class experience for our customers, particularly in terms of the amount of products we can showcase on display and with the size of the new facility we can hold a far greater range and inventory to support customer demand, as well as having a well presented, modern environment improving the customers experience when coming to the facility.
Its also exciting for our staff to be working in a state-of-the-art facility, helping them provide the best service they can to our customers, he said.
The new product distribution centre in Welshpool is the first in Western Australia.
We have eight stores in WA, and previously weve supported them from a stock point of view from our Welshpool branch as a hub spoke setup, as well as having stock orders coming directly from suppliers in the Eastern states. Now with a dedicated distribution centre in WA, we can dramatically reduce the time it takes to get products out to customers which is at the heart of what we do, said Williams.
With the size of Western Australia and having such a large customer base spread across the region we have had to strategically locate our branches to provide the service that is expected of us. With remote branches such as Kalgoorlie and Port Hedland, this distribution centre will make a significant difference to delivery times for these branches in particular, with product now coming from metropolitan Perth rather than the East Coast, he said.
In addition, Truckline has also recently opened a new branch at Eagle Farm in Brisbane, Queensland. The new branch replaces the 12-year-old Geebung branch and features a bigger warehouse, expanded truck parking facilities and a reportedly more convenient location for Trucklines customers, many of whom are located in Eagle Farm.
Truckline General Manager, Mick Henderson, has said that said all three new facilities are part of Trucklines broader strategy of delivering excellence in customer service and product availability.
These new branches are about providing outstanding facilities for our customers in the best locations for them, Mick said. We have researched what our customers need and listened to their feedback, and the Bunbury and Eagle Farm branches are now ideally located for our customers to access.
The Welshpool parts distribution centre is our first in Western Australia, and is in response to increasing demand for our products in that market. Having a product distribution centre enables us to hold larger quantities of products, thus reducing our supply timelines and enabling us to be nimble and agile when it comes to servicing our customers needs.
Its just another way we can deliver on the values at the heart of Truckline: providing customers with the product they need, when and where they need it, at the best price with industry-leading advice and support, said Henderson.
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